Customer Support
Your Car Questions, Answered.
CV Automobile has the answers that you are seeking. In this section, you will find the answers to the Frequently Asked Questions. If you have a question about something you don’t see here, kindly give us a call at the below number or connect with us online.
WHAT DO I NEED TO DO TO SELL MY CAR?
◉ Simply bring the car and your Emirates ID plus registration card to the showroom.
◉We will evaluate your car on the spot and confirm the valuation with a third-party inspection. Following the inspection we will finalize the valuation and arrange your payment.
DO YOU OFFER ANY SORT OF WARRANTY?
◉ We are happy to put you in contact with our trusted partners who will provide you with a full warranty and service contract.
ARE ALL CARS INSPECTED PRIOR TO SALE?
◉ We ensure our stock is of the highest quality. Each car that we sell receives a pre-inspection on arrival to the showroom with a full third-party inspection available at buyers request before car delivery.
DO ALL CARS COME WITH WARRANTY AND SERVICE?
◉ We aim to ensure that every car has both warranty and service contract. If a car is in very clean condition but is outside its warranty period we will still stock it and assist you in obtaining a warranty if you wish.
DO I HAVE TO BE PRESENT?
◉ You may send a representative to purchase your car if you so choose. However your Emirates ID and a physically signed contract are required before we can release your car.
◉ We advise you to be present if possible to ensure you are fully satisfied with your new car before taking it from the showroom.
CAN I REQUEST A TEST DRIVE?
◉ Yes. At CV Auto, we can offer test drives on pre-owned cars. Kindly contact us for further details at +971 43 94 0068.
Everything you need to know
HOW LONG DOES THE PROCESS TAKE FROM START TO FINISH?
◉ Depending on the deal and if the car is prepped and ready to go with no further requests from the buyer; as soon as the full payment is received we can get the car delivered in as little as 24hr but it could take longer so bare that in mind!
WHAT PAYMENT METHODS ARE ACCEPTED?
◉ We accept a number of payment methods such as cash, bank transfer, credit card (2.5% charge) and USDT.
CAN YOU ARRANGE MY FINANCE?
◉ Our dedicated finance team will assist you from start to finish with your finance application and will ensure you get the best rates available while also completing the process rapidly.
CAN YOU ARRANGE MY INSURANCE AND REGISTRATION?
◉ Yes, we will arrange insurance finding you the most competitive rate and take responsibility of the full registration process.
CAN I SEND THE CAR FOR INSPECTION?
◉We are happy to arrange a pre-delivery inspection with one our trusted third-party garages on any car that you have booked.
◉ If you have a particular garage you would like the car to go to we reserve the right to oblige your request on a case by case basis.
OUR LOCATION
Locate us at our address
Get in Touch with Us Using Our Contact Information Below
- 4B St - opposite Al Serkal Avenue, Al Quoz, Dubai
- +971 43 9400 68 / +971 58 543 8686
- info@cvauto.ae